Privacy Policy

This Privacy Policy defines the procedure for processing and protecting information of users of the website vlex-esim.ru (hereinafter referred to as the “Website”).

By using the Website, the user confirms their consent to the terms of this Privacy Policy.

1. General provisions

The data controller is the VLEX ESIM website.

The Website respects users’ right to privacy and takes the necessary measures to protect the information provided.

2. What data we collect

The Website may collect the following data:

• Email address, which the user provides voluntarily;
• technical information automatically transmitted when using the Website, including IP address, cookies, browser and device data, date and time of page visits.

3. Purposes of data processing

The collected data is used for the following purposes:

• processing, providing and supporting services related to eSIM;
• feedback and communication with the user;
• sending notifications, instructions, service messages;
• processing user requests and inquiries;
• improving the performance of the Website and the user experience;
• ensuring security and fraud prevention.

4. Legal grounds for data processing

Data is processed on the basis of the user’s voluntary provision of information, as well as for the purpose of fulfilling obligations to provide services and ensuring the proper functioning of the Website.

5. Transfer of data to third parties

The Website does not sell or transfer users’ email addresses to third parties, except in cases where such transfer is necessary:

• to provide services to the user;
• to process payments through payment services;
• for technical support, hosting, analytics and Website operation;
• in cases required by applicable law.

6. Cookies and technical data

The Website may use cookies and other analytical technologies to ensure proper operation, save user preferences, analyze traffic and improve the service.

The user can change cookie settings in their browser. However, disabling cookies may affect the proper functioning of some features of the Website.

7. Data storage and protection

VLEX ESIM takes reasonable organizational and technical measures to protect user data from loss, unauthorized access, alteration, disclosure or destruction.

Data is stored only for as long as necessary to achieve the purposes of processing, or for the period required by applicable law.

8. User rights

The user has the right to:

• request information about their data being processed;
• request clarification, updating or deletion of their data;
• withdraw consent to data processing;
• contact us with any questions about data processing by email.

9. Changes to the Privacy Policy

VLEX ESIM reserves the right to amend this Privacy Policy at any time. The current version is always available on the Website.

10. Contact details

For any questions related to data processing, the user can contact the website administration by email: support@vlex-esim.ru