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Mobile internet abroad without roaming. Fast activation, transparent pricing.

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VALEX AI - FZCO

Registration number: 71087

License number: 73088

Tax registration number (TRN): 105225253100001

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HomeHow to install eSIM

How to install eSIM on iPhone and Android

Scan the QR code from the email, activate the profile, and select the Vlex eSIM for mobile data.

Guide

Choose your device — steps differ slightly on iPhone and Android. A second phone is optional: open the install link on the same device.

1

Scan the QR code

It will be sent to the email address you provided. You can also tap the quick link for iOS to jump straight to step two.

Scan the QR code
2

Install the eSIM

Tap the pop-up notification “Cellular plan” and then tap "Activate"

Install the eSIM
3

Activate the eSIM

Complete the setup in the window that opens.

Activate the eSIM
4

Select the eSIM

Choose the installed eSIM as the primary source for mobile data and turn off data switching. Settings -> Cellular -> Cellular Data

Select the eSIM
5

Check data roaming

If the internet is not working, make sure “Data Roaming” is enabled.

Check data roaming

Deleted the eSIM from your phone?

Don’t panic: open your dashboard or the order email — QR and install link are still there. Reinstall the profile. If the plan is still active with the carrier, remaining data and validity continue. Need help — @supprtbots.

If something goes wrong, contact support — we’ll help you with your device model. @supprtbots